BRET THORN – SENIOR FOOD & BEVERAGE EDITOR AT NATIONS RESTAURANT NEWS
Digital Apps and their Advantages for Restaurants
By providing case studies of larger food/restaurant franchises, Bret Thorn helped paint a clearer picture of how more and more businesses are implementing digital platforms to increase efficiency and sales. Online ordering and purchasing has become more the norm for many franchises like Domino’s and Starbucks. While large brands such as these develop their own seamless sites, Thorn noted that most other restaurants are consolidated on apps like Grubhub to create a seamless purchasing or reservation process for the customer. On the back end Thorn highlighted the apps that exist to effectively organize operations and employee scheduling are becoming more commonplace.